Thursday, March 21, 2013

More Chefs, Better Soup


I’m amused by the timing of my professor’s lecture on group leadership, as it coincided perfectly with my realization That I don’t have a “boss” at work. Sure, Rich signs my paycheck, Lou has his name stamped across the project and Jack owns the company. There is no chain of command, however. Vaughn (the other engineer),  Lou and I all know what needs to happen and it we just get it done.

It’s odd to think that I give instructions to my boss as often as I do, but when I need him to do something, the company needs him to do it, so he does it without question. It works that way with all of us, really. We only give orders for the good of the company and so far it has worked quite well.

Our situation is unique. The three of us have very specialized knowledge of the various facets of the units we produce, and we trust one another to know what they are doing. These skills and our small numbers make us both the floor grunt worker and the higher-up systems head, so everyone simultaneously needs to be in charge and an underling.

We conflict sometimes about direction and prioritization, but when a task gets prioritized behind another it’s not personal,  it means something more important is going to get done. The surprises go further in fact, as (in my mind) our largest problem has arisen because Lou has staked his claim as the final word in one aspect of our program.

We work with partners over seas who have this peculiar habit of selective email reception. They only seem to respond to communiques that they want to see. It is therefore no shock when I tell you that progress on our end has been slow due to the one-way flow of information.

The problem really arises when Lou fights the idea of playing hardball about communicating with our partners. While Vaughn and I believe that our time is being wasted (as it is the information he and I need to proceed with our tasks) and we should jump on them so that we can get things done, Lou doesn't want to pressure them too much, for fear that we will spook them.

I am firmly of the belief that squeezing our partners for info we need is the smart way to go. After all, you would talk differently with your brother than your priest. Our partner is analogous to our brother, right? The way to make that decision is to have Lou come down to our level and really talk it out with Vaughn and I. Lately he has been increasingly blunt with our partners, and has been great for helping us find proper direction with the whole program, but the time has come to deal in a definitive hand-me-the-damn-screwdriver kind of way.

In this particular instance, the soup needs more cooks.

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